County of Vermilion River Open House March 5 at the Kitscoty Community Hall

Billing & Payments

Submit Your Meter Reading

'A' indicates an Actual Reading. Your bill will show 'E' if it's Estimating.

Since 2012, County Gas Utility has been utilizing an Automated Meter Reading (AMR) system to retrieve gas meter readings each month without having to enter yards.

Unfortunately, in the winter of 2021, our AMR system experienced widespread failures due to extreme cold temperatures. Although we are actively working on replacing these AMR meters, we are faced with supply issues in addition to continued failing transmitters. This issue is affecting most natural gas providers in Alberta.

Due to this challenge of not being able to remotely read all gas meters, we are requesting that our customers provide a physical meter on or as close to the 1st of each month. This will avoid having an estimated gas usage on your bill.  If your bill states ‘Actual Read’ (see example above), no meter reading is required.  The meter read can be sent to us by phoning the office at 780-846-2222 or by clicking the link below. 

 

Click here to submit your meter reading

 

Online Billing

If you haven't already, you can GO PAPER-LESS with your Gas Utility bills. (You will still have the option to receive a paper copy in the mail if you choose.) Please contact our office for your log-in information. 

**If you forgot your account number or password, please contact the office via e-mail gasut@county24.com or by phone 780-846-2222.

 

 

Pre-Authorized Payments

If you wish to sign up, fill out the Pre-authorized Debit Plan Agreement.  You can return the completed form and void cheque by:

  • Dropping it in the drop box at the Administration Office
  • Mailing it to PO Box 55 Kitscoty, AB T0B 2P0
  • E-mailing it to gasut@county24.com

Payments will be withdrawn from your account on the 1st of each month.  If you are on the equal monthly billing plan, your equal billing amount will be withdrawn from you account.

*You must send an unsigned cheque marked "VOID" with your application for Pre-Authorized Debit Plan Agreement (PAD) and must have authorized signatures on the form*

Equal Monthly Billing

We do have a BUDGET PLAN that allows you to average out your monthly costs. The only time we can sign you up is in the spring. The deadline to join is JUNE 5 each year. Forms will be included in upcoming bills or download from here.

You can sign up for Equal Monthly Billing. With the same amount being billed each month, you can have your bank set up automatic bill payments from your account or you can leave post-dated cheques at the office.

 

Payment Methods

  • In-person at the County office 
  • Mail in cheque
  • Online Banking
  • Preauthorized Payments

Pay Your Gas Bill Online on our Pay a Bill page

ACCOUNT NUMBERS - We are finding an increasing number of online payments are using an incorrect gas utility account number. Please double check your account number is correct when paying your gas utility account.

Update Contact Information

If you need to update your billing address or phone number(s), you can give our office a call 780-846-2222 or use this Update Contact Information form. Please note: this will only update your gas account, please contact the appropriate departments to update water utilities/taxes. You may enter N/A in address fields if you are updating phone number(s) only. 

Located on bottom of your bill