GENERAL FAQ

Further information on specific details can be found by clicking on the Departments header above and then selecting appropriate department from the menu on the left.

Q: How much are County maps?

A: Folded maps are $10. Rolled up maps are $20. There is an additional fee of $5 per map if the map is mailed. Some maps can be downloaded for free from our map page. Please click here

Q: Can you tell me who owns a specific quarter of land?
A
:
Because of the Freedom of Information and Protection of Privacy Act (FOIP) we can't tell you that. You can come to the County Offfice and look at or purchase a map to find it for yourself.

Q: I am a renter. Can I have a copy of the utility bills?

A: We can only bill the owner of the property but the owner can come in an sign an authorization form which will allow us to send the renter a copy of their monthly bills.

Q: Do I still need a burning permit in the winter?
A:
Yes. A burning permit is required year round.

Q: I just moved to the county. Who do I contact to get my kids on the school bus?
A:
Buffalo Trails Public School Division. They can be reached at 780-842-6144 or www.btps.ca

Q: I want the school bus to come in my yard to pick up the kids; what needs to be done?
A: You need to contact Buffalo Trails School Division (780-842-6144) and speak with the Transportation Coordinator and they will verify if your yard is a Yard Turn Around.

Q: Do you carry maps of other countys and MDs?
A:
No, we only carry our maps. Maps of other jurisdictions can be purchased from Map Town.

Q: When is the landfill open?

A: For waste transfer station hours and locations
please click here.


Q: Do I need a licence for my dog?
A: Yes you do - we have plenty of dog ownership tips and information on our Dog Control page or Click here for dog license form.  

Q: How do I deal with wildlife and pests such as skunks, beavers, rats or magpies?
A: Contact the Agriculture department for assistance with removal or click here for more details on pest control.


PUBLIC WORKS QUESTIONS

Click here to go to the Public Works Department page

Q: Who looks after Highway 16?

A: Carillion maintains all Provincial Highways in the County. This includes Highways 16, 17, 41 & 45 and Secondary Highways 619, 631, 640, 641, 893 and 897. You can contact the Vermilion office at (780) 853-9122.

Q: Does the County offer dust control?
A: Yes. You can find more information here.

Q: Does the County provide snowplow services for private lanes?
A: Yes. You can find more information here.

Q: Can I get a "Children Playing" sign installed?

A: The County will not install "Children Playing" signs on County roadsides. If ratepayers wish to install signs of this nature, they must install them on their own property and not on County roadsides.

Q: Can I get a "School Bus Stop" sign installed?
A: The County will provide a sign under the following conditions: There must be at least 300 meters of visibility either way of the sign location for the County to pay for the sign and installation.

Q: Are farmers exempt from Road Bans during the spring road ban season?
A: No, farmers are not exempt from any road bans. In order to travel on banned roads during the spring road ban season, farmers moving grain, bales, equipment etc., must obtain an Agricultural Permit from the County office and have it displayed in their vehicle at all times during the ban.

Q: What are the speed limits in the County?
A: All County rural roads are 80 km/hr unless otherwise posted. If you experience vehicles going faster than the posted speed limit, you are encouraged to call your local RCMP.

Q: There are trees over-hanging onto the road; how do we get them removed?
A: The County will remove any trees from County roadsides that may cause a safety concern due to reduced visibility. If the trees are on private property, it will be the responsibility of the landowner to remove those trees.

 

GAS UTILITY QUESTIONS

Click here to go to the Gas Utility department page

Q: How do I get new services installed?
A: Contact the office for ordering services 780-846-2222 or check out the New Services Brochure.

Q: What does a secondary gas service cost?

A: Please contact the Office to arrange a site visit to determine costs. 

Q: Where can I find information about Automatic Meter Reading?
A: Please click here for information.

Q: Does it cost anything to remove my primary gas service?
A: No, but there will be a charge to have it hooked up again.

WATER and SEWER QUESTIONS

Wondering about New Water Services, Installing a Water Softener, dealing with Back Ups or how to get a Garbage Bin?
Click here for all your Water & Sewer Questions

ASSESSMENT and TAXATION QUESTIONS

Would you like to know about Market Value, How to Pay Taxes or How your Assessment is Calculate?
Click here for all your Assessment & Taxation Questions